Welcome to the Reverse Tycoon support hub. If your treasury looks wrong, a theme hasn't unlocked, or a lever isn't draining correctly, we're here to help.
Frequently Asked Questions
My treasury hit zero - what happens now?
Reaching zero ends your current run and shows your final impact score. Use Prestige points earned along the way to start a fresh run with permanent multiplier bonuses.
How does the offline earnings claim work?
Reverse Tycoon calculates how much your active levers would have drained (and how much impact they'd have generated) while the app was closed, using the time gap between sessions, and lets you claim it on return.
How do I restore "Remove Ads" or a theme pack?
Open the Premium Shop tab and tap "Restore Purchases". As long as you're signed in with the same Apple/Google ID used originally, your purchases will restore for free.
What's the difference between the two theme packs?
The "Remove Ads" purchase strips all advertising and unlocks the Cyber Blue theme. The separate "Volcanic Core" pack unlocks an additional visual theme and does not affect ads.
Contact Our Support Team
Need a hand with something specific? Email us with your device model, iOS/Android version, and a brief description of the issue: