Welcome to the Contour support hub. If you've run into an issue or want to report a bug, we're here to help you get back to tracing.
Frequently Asked Questions (FAQ)
How do I restore my "Remove Ads" purchase?
Tap the 🛍️ Shop button, then "Restore Purchases". As long as you're signed in with the same Apple/Google ID used for the purchase, your ad-free status restores instantly for free.
How do the nested shapes connect?
Each ring has a small opening joined to the next ring by two short lines. Together they form one continuous route through every nested layer. Start in either direction and follow the dotted line naturally - there are no hidden wrong turns.
Why did my line reset when I lifted my finger?
The whole outline has to be traced in one continuous movement - lifting your finger mid-trace resets the line, even if nothing was wrong yet. Tapping a HUD button (Hint, Mute, Shop, Help) is the one exception: do that right after lifting and your progress is kept, so you can check something mid-puzzle without losing your place.
How do hints work?
Tap 💡 Hint (costs 3 🖋️ Ink) at any point mid-level. It rings the next point from wherever your line currently ends. Earn Ink by finishing levels - shapes with more nested layers pay out more.
Can I sync my progress across devices?
Not currently - your level, Ink balance, and purchases are saved locally on your device. Cross-device sync may come in a future update.
Contact Support Team
Need help? Email us with your device model, iOS/Android version, and a brief description of the issue: